AT&T Wireless: What a great service for you cell phone. I have...
GetHuman用户~Barkrodi77来自نوفمبر ١٥، ٢٠١٧的AT&T Wireless条客户评论
Background on ~Barkrodi77's case
GetHuman: ~Barkrodi77 - can you tell our other AT&T Wireless customers when your case took place?
~Barkrodi77: Yup. It was morning, on نوفمبر ١٣.
GetHuman: Did you reach out to AT&T Wireless, and if so, how?
GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Barkrodi77 a list of common AT&T Wireless problems)
~Barkrodi77: "Overcharge/Strange charge" was why I was trying to call.
~Barkrodi77's review of AT&T Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barkrodi77: What a great service for you cell phone. I have been trying to cancel a program for months and the customer rep did it in minutes...Thanks so very much!
GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?
~Barkrodi77: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barkrodi77: I'd give them a four out of five on communication.
GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?
~Barkrodi77: For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T Wireless customers?
~Barkrodi77: 在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~Barkrodi77 taken from his AT&T Wireless customer service problem that occurred on نوفمبر ١٣، ٢٠١٧.