AT&T Wireless: I was trying to get some information about my s...
GetHuman用户GetHuman-291003来自November 15th, 2017的AT&T Wireless条客户评论
Background on GetHuman-291003's case
GetHuman: GetHuman-291003 - can you tell our other AT&T Wireless customers when your case took place?
GetHuman-291003: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to AT&T Wireless, and if so, how?
GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-291003 a list of common AT&T Wireless problems)
GetHuman-291003: "Account access" was why I was trying to call.
GetHuman-291003's review of AT&T Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-291003: I was trying to get some information about my stolen phone, he told me the last time it was used was ******, I know I used it after that, wasn't stolen until ***.....when I called to suspend the recording told me the last time my phone was used was **** at *:** something am, the person I talked to said he didn't have this information, I still don't know what to do about my stolen phone
GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?
GetHuman-291003: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-291003: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?
GetHuman-291003: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T Wireless customers?
GetHuman-291003: 在一天中的早些时候或深夜给他们打电话。不要忘记AT&T Wireless可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-291003 taken from his AT&T Wireless customer service problem that occurred on November 11th, 2017.