AT&T U-Verse: They used my address to install someone else's...
GetHuman用户~notahappycamper来自November 18th, 2017的AT&T U-Verse条客户评论
~notahappycamper案的背景
GetHuman:~notahappycamper-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
~notahappycamper:Yup。在November 8th上是evening。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~notahappycamper 常见 AT&T U-Verse 问题的列表)
~notahappycamper:“ Dispute a Charge”是我尝试使用to call的原因。
~notahappycamper对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~notahappycamper:They used my address to install someone else's Uverse and canceled my DSL. I've called numerous times and spent HOURS collectively over the phone last week and this week, and they have yet to call me back or resolve their mistake. So this loyal customer of * yrs has been with out internet for *.* weeks. I don't think they monitor calls, otherwise these reps would get fired for false promises and not know how to press the back space to delete the address and type in the correct one. Unfortunate for me, there are not many internet provider choices in my area, otherwise I would have amazing internet with Verizon's Fios.
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
~notahappycamper:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~notahappycamper:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
~notahappycamper:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
~notahappycamper:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~notahappycamper在November 8th, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。