AT&T U-Verse: I called to cancel service and was informed of...
GetHuman用户~anonymous来自November 22., 2017的AT&T U-Verse条客户评论
~anonymous案的背景
GetHuman:~anonymous-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗?
~anonymous:Yeah。在November 20.上是morning。
GetHuman:您是否接触到AT&T U-Verse,如果可以,怎么做?
GetHuman:这些常见的AT&T U-Verse客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 AT&T U-Verse 问题的列表)
~anonymous:“ Pay bill”是我尝试使用to call的原因。
~anonymous对AT&T U-Verse客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T U-Verse客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:I called to cancel service and was informed of an early cancellation fee. The salesperson who came to our door and sold us the service said there was no early termination fee when I specifically asked (I was keen on this detail since I knew we would be moving within the year). The representative on the phone told me they sent that bit of info. in an email, which I have no record of ever receiving (I did receive one on the same date, but just my *-digit passcode reminder). I was duped, and they didn't rectify the situation. I will never go back to ATT.
GetHuman:让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内,如何轻松解决AT&T U-Verse问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:AT&T U-Verse快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T U-Verse客户有何建议?
~anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在November 20., 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。