iYogi: Yesterday I intended to call McAFee Technical S...
GetHuman用户~Charles来自November 16th, 2017的iYogi条客户评论
~Charles案的背景
GetHuman:~Charles-您能告诉我们其他iYogi个客户何时提起诉讼吗?
~Charles:Yes。在November 13th上是morning。
GetHuman:您是否接触到iYogi,如果可以,怎么做?
~Charles:我使用了我在GetHuman iYogi客户电话号码页面上找到的800-237-3901号码:iYogi客户服务电话号码 GetHuman:这些常见的iYogi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Charles 常见 iYogi 问题的列表)
~Charles:“ None of those really matches why I wanted to call iYogi that day.”是我尝试使用to call的原因。
~Charles对iYogi客户服务的评价
GetHuman:那么,您如何总结GetHuman的iYogi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Charles:Yesterday I intended to call McAFee Technical Support for a McAFeeSetup installation problem and called the (***) ***-**** iYogi by mistake. The technician from iYogi turned out to be ignorant as how to resolve the McAFee installation problem. Instead, he made me to download and install all kinds of iYogi software on my laptop to scan my laptop operating system and asked me various non-installation problem related questions. Eventually he told me that I had a registry problem that needs to be fixed which is a paid service before I can install McAFee anti virus software successfully. That was rediculous. Knowing he was looking for other non-installation related issues to make me pay for his service, I ended up to hang up the phone and called the real McAFee Technical Support. All the technician from McAFee did was to upgrade my IE browser and installed the McAFeeSetup software successfully without any computer system complaint. That was a free technical support service from McAFee.
GetHuman:让我们量化一下您与iYogi联系的经验。在1到5的范围内,如何轻松解决iYogi问题?
~Charles:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Charles:在沟通方面,我会给他们五分之三的two。
GetHuman:iYogi快速有效地解决问题的能力又如何呢?
~Charles:为此,我要说出五分之二的three。
GetHuman:最后-对其他iYogi客户有何建议?
~Charles:在一天中的早些时候或深夜给他们打电话。不要忘记iYogi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Charles在November 13th, 2017发生的iYogi客户服务问题中得到了一些有用的反馈和措辞。