Wellcare Healthplans: I only waited * minutes on the phone number on...
GetHuman用户~turkey12来自November 25th, 2017的Wellcare Healthplans条客户评论
~turkey12案的背景
GetHuman：~turkey12-您能告诉我们其他Wellcare Healthplans个客户何时提起诉讼吗？
~turkey12：Yes。在November 15th上是late at night。
GetHuman：您是否接触到Wellcare Healthplans，如果可以，怎么做？
GetHuman：这些常见的Wellcare Healthplans客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~turkey12 常见 Wellcare Healthplans 问题的列表）
~turkey12：“ Get insurance”是我尝试使用to call的原因。
~turkey12对Wellcare Healthplans客户服务的评价
GetHuman：那么，您如何总结GetHuman的Wellcare Healthplans客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~turkey12：I only waited * minutes on the phone number on the website to pick up but then verified my identity and why I called, was sent to another wrong dept. Transferred twice to wrong dept. as usual. The thrid time the agent couldn't help me and put me on hold without asking if I could stay on hold. Then she called back, wanted to put me on hold AGAIN for the mgr. She either refused or couldn't relay my simple second request to the mgr. Total waste of my time. This company's customer service is basically nonesistent because every time I call they are no help whatsoever.
GetHuman：让我们量化一下您与Wellcare Healthplans联系的经验。在1到5的范围内，如何轻松解决Wellcare Healthplans问题？
~turkey12：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~turkey12：在沟通方面，我会给他们五分之三的two。
GetHuman：Wellcare Healthplans快速有效地解决问题的能力又如何呢？
~turkey12：为此，我要说出五分之二的one。
GetHuman：最后-对其他Wellcare Healthplans客户有何建议？
~turkey12：在一天中的早些时候或深夜给他们打电话。不要忘记Wellcare Healthplans可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~turkey12在November 15th, 2017发生的Wellcare Healthplans客户服务问题中得到了一些有用的反馈和措辞。