Wellcare Healthplans: I could not be more disappointed in a medicare...
GetHuman用户~jfd来自November 15th, 2017的Wellcare Healthplans条客户评论
~jfd案的背景
GetHuman：~jfd-您能告诉我们其他Wellcare Healthplans个客户何时提起诉讼吗？
~jfd：Yeah。在November 10th上是evening。
GetHuman：您是否接触到Wellcare Healthplans，如果可以，怎么做？
GetHuman：这些常见的Wellcare Healthplans客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jfd 常见 Wellcare Healthplans 问题的列表）
~jfd：“ Renew coverage”是我尝试使用to call的原因。
~jfd对Wellcare Healthplans客户服务的评价
GetHuman：那么，您如何总结GetHuman的Wellcare Healthplans客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jfd：I could not be more disappointed in a medicare prescription provider. They provide a pricing of the drugs you use to help you make up your mind whether to switch to them. They come in very competitive. Much lower than my previous provider. Now I know why. Immediately they deny a drug I use for Diabetes *. They allow an appeal process and my doctor did appeal their initial decision. They denied the appeal. They gave an alternate drug that could be used. So I asked my doctor to send in a prescription for the alternate. The same day they came back and denied the alternate . That frustrated my doctor to the point he almost fired me as a patient. So I decide to stay with the original drug and just go to WalMart and pay the total bill myself. WalMart has my insurance information and apparently submitted the originally denied drug for payment. Wellcare did pay for the drug. The same drug they would not send from their Exactos operation they pay for when picked up at a local drug
GetHuman：让我们量化一下您与Wellcare Healthplans联系的经验。在1到5的范围内，如何轻松解决Wellcare Healthplans问题？
~jfd：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jfd：在沟通方面，我会给他们五分之三的one。
GetHuman：Wellcare Healthplans快速有效地解决问题的能力又如何呢？
~jfd：为此，我要说出五分之二的one。
GetHuman：最后-对其他Wellcare Healthplans客户有何建议？
~jfd：在一天中的早些时候或深夜给他们打电话。不要忘记Wellcare Healthplans可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jfd在November 10th, 2017发生的Wellcare Healthplans客户服务问题中得到了一些有用的反馈和措辞。