Wellcare Healthplans: Actually, I've been on hold for over two hours...
GetHuman用户~spider webs来自November 24, 2017的Wellcare Healthplans条客户评论
~spider webs案的背景
GetHuman:~spider webs-您能告诉我们其他Wellcare Healthplans个客户何时提起诉讼吗?
~spider webs:Yup。在November 17上是evening。
GetHuman:您是否接触到Wellcare Healthplans,如果可以,怎么做?
GetHuman:这些常见的Wellcare Healthplans客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~spider webs 常见 Wellcare Healthplans 问题的列表)
~spider webs:“ Make/Chase a claim”是我尝试使用to call的原因。
~spider webs对Wellcare Healthplans客户服务的评价
GetHuman:那么,您如何总结GetHuman的Wellcare Healthplans客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~spider webs:Actually, I've been on hold for over two hours now, listening to the same music and messages saying someone will be with me in a few moments (I have a different definition of "moment")over and over. The review form only allows two digits for "minutes before a response." I'm still waiting. I'm afraid to hang up because I'll probably only have to go through his again when I try later. All of this is to ask a couple of simple questions that should be answered on the WellCare web site, but isn't.
GetHuman:让我们量化一下您与Wellcare Healthplans联系的经验。在1到5的范围内,如何轻松解决Wellcare Healthplans问题?
~spider webs:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~spider webs:在沟通方面,我会给他们五分之三的one。
GetHuman:Wellcare Healthplans快速有效地解决问题的能力又如何呢?
~spider webs:为此,我要说出五分之二的four。
GetHuman:最后-对其他Wellcare Healthplans客户有何建议?
~spider webs:在一天中的早些时候或深夜给他们打电话。不要忘记Wellcare Healthplans可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~spider webs在November 17, 2017发生的Wellcare Healthplans客户服务问题中得到了一些有用的反馈和措辞。