Travelocity: Well, i have to say, ** miles does NOT **five m...
GetHuman用户~Marelyyanez来自November 19th, 2017的Travelocity条客户评论
~Marelyyanez案的背景
GetHuman:~Marelyyanez-您能告诉我们其他Travelocity个客户何时提起诉讼吗?
~Marelyyanez:Yes I can。在November 15th上是afternoon。
GetHuman:您是否接触到Travelocity,如果可以,怎么做?
GetHuman:这些常见的Travelocity客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Marelyyanez 常见 Travelocity 问题的列表)
~Marelyyanez:“ Find Itinerary”是我尝试使用to call的原因。
~Marelyyanez对Travelocity客户服务的评价
GetHuman:那么,您如何总结GetHuman的Travelocity客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Marelyyanez:Well, i have to say, ** miles does NOT **five minutes. I called customer service to schedule a family vacation for six with airfare, hotel and car included. When i booked my hotel, I specifically asked for a hotel near the beach the representative reasured me that this hotel was no more than five munites away from the beach and that I*had nothing to worry about. I recently went online to look over my itenerary and saw that the hotel was actually ** miles away from the beach! I calles travelocity to try and get this resolved but they now want to charge me $*** to change this. Of coirse, they said they would write a report and "try to find the call record" obviously they are gonna try to tell me that the call record can't be found in order to save them a cancellation fee!! I am truly dissappinted and will never again be a customer. I would advise potential customers to be careful and to stay away from this place!
GetHuman:让我们量化一下您与Travelocity联系的经验。在1到5的范围内,如何轻松解决Travelocity问题?
~Marelyyanez:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Marelyyanez:在沟通方面,我会给他们五分之三的five。
GetHuman:Travelocity快速有效地解决问题的能力又如何呢?
~Marelyyanez:为此,我要说出五分之二的four。
GetHuman:最后-对其他Travelocity客户有何建议?
~Marelyyanez:在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Marelyyanez在November 15th, 2017发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。