Travelocity: I was ready to cancel my entire (paid for) vaca...

GetHuman用户~Frustrated On-Line Booker来自October 31st, 2017的Travelocity条客户评论

~Frustrated On-Line Booker案的背景

GetHuman:~Frustrated On-Line Booker-您能告诉我们其他Travelocity个客户何时提起诉讼吗?
~Frustrated On-Line Booker:Yes。在October 26th上是afternoon。
GetHuman:您是否接触到Travelocity,如果可以,怎么做?
~Frustrated On-Line Booker:我使用了我在GetHuman Travelocity客户电话号码页面上找到的877-270-4469号码:Travelocity客户服务电话号码
GetHuman:这些常见的Travelocity客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Frustrated On-Line Booker 常见 Travelocity 问题的列表)
~Frustrated On-Line Booker:“ Refund My Booking”是我尝试使用to call的原因。

~Frustrated On-Line Booker对Travelocity客户服务的评价

GetHuman:那么,您如何总结GetHuman的Travelocity客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Frustrated On-Line Booker:I was ready to cancel my entire (paid for) vacation reservation due to the repeated obscene customer service wait by phone. The email option is not availbl efor itenary questions. The misdirection and lack of assistance when talking to a representative is a very close second. I hope desperately that I will not need assistance during my trip. I cannot imagine having a flight issue and having to wait ** minutes to talk to a rep that cannot or will not help. I am shocked they are still in business. I will try any OTHER booking company next time.
GetHuman:让我们量化一下您与Travelocity联系的经验。在1到5的范围内,如何轻松解决Travelocity问题?
~Frustrated On-Line Booker:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Frustrated On-Line Booker:在沟通方面,我会给他们五分之三的one。
GetHuman:Travelocity快速有效地解决问题的能力又如何呢?
~Frustrated On-Line Booker:为此,我要说出五分之二的five。
GetHuman:最后-对其他Travelocity客户有何建议?
~Frustrated On-Line Booker:在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Frustrated On-Line Booker在October 26th, 2017发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。

Travelocity

1.50 of 5 stars | 153条评论

~Frustrated On-Line Booker的Travelocity评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
2 5星

GetHuman收集和分发Travelocity之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Travelocity关联。

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