TracFone Wireless: Tracfone 'technical support' rep hung up on me...
GetHuman用户~Seriously?来自November 22, 2017的TracFone Wireless条客户评论
~Seriously?案的背景
GetHuman：~Seriously?-您能告诉我们其他TracFone Wireless个客户何时提起诉讼吗？
~Seriously?：Yeah。在November 17上是afternoon。
GetHuman：您是否接触到TracFone Wireless，如果可以，怎么做？
GetHuman：这些常见的TracFone Wireless客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Seriously? 常见 TracFone Wireless 问题的列表）
~Seriously?：“ Account access”是我尝试使用to call的原因。
~Seriously?对TracFone Wireless客户服务的评价
GetHuman：那么，您如何总结GetHuman的TracFone Wireless客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Seriously?：Tracfone 'technical support' rep hung up on me. She did not know how to stop the double billing on Tracfone calls or how to replace the missing *** minutes! This is the first call to Get Human's number, but ** to Tracfone today where a Pakistani or Indian rep refused to transfer me to the U.S. when she tried to solve my 'technical problem' by activating an already activated phone. She could not understand me, & didn't understand my phone number, and I had to ask her to repeat and repeat. The problem is a false message the first time I dial any number that I hang up on, & redial. It says "Your account has a ZERO balance. You'll need to expunge your account by pushing Pound Pay ***-*. Took an hour* out of my day. Tracfone is a RIPOFF!
GetHuman：让我们量化一下您与TracFone Wireless联系的经验。在1到5的范围内，如何轻松解决TracFone Wireless问题？
~Seriously?：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Seriously?：在沟通方面，我会给他们五分之三的two。
GetHuman：TracFone Wireless快速有效地解决问题的能力又如何呢？
~Seriously?：为此，我要说出五分之二的one。
GetHuman：最后-对其他TracFone Wireless客户有何建议？
~Seriously?：在一天中的早些时候或深夜给他们打电话。不要忘记TracFone Wireless可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Seriously?在November 17, 2017发生的TracFone Wireless客户服务问题中得到了一些有用的反馈和措辞。