TracFone Wireless: The absolute worst "customer service" (term use...

GetHuman用户GetHuman-whitman3来自November 30th, 2017的TracFone Wireless条客户评论

GetHuman-whitman3案的背景

GetHuman:GetHuman-whitman3-您能告诉我们其他TracFone Wireless个客户何时提起诉讼吗?
GetHuman-whitman3:Yes I can。在November 21st上是evening。
GetHuman:您是否接触到TracFone Wireless,如果可以,怎么做?
GetHuman-whitman3:我使用了我在GetHuman TracFone Wireless客户电话号码页面上找到的800-867-7183号码:TracFone Wireless客户服务电话号码
GetHuman:这些常见的TracFone Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-whitman3 常见 TracFone Wireless 问题的列表)
GetHuman-whitman3:“ Device Support”是我尝试使用to call的原因。

GetHuman-whitman3对TracFone Wireless客户服务的评价

GetHuman:那么,您如何总结GetHuman的TracFone Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-whitman3:The absolute worst "customer service" (term used loosely) ever. No one helps. Wait..... Transfer..... Wait some more. Be prepared to invest a lot of your time going round and round with these people. It's almost like they intentionally try to wear you down so you just go away rather than provide any service. I sent in a defective phone for warranty exchange which was to be sent to me "as soon as" they received my old one. Nine days after they got my defective phone, still no replacement. I've spent hours trying to get answers. One tells me it shipped yesterday. One tells me it will ship in the next * to * days, I should call back. One tells me it shipped, but a tracking * isn't available yet. Really? Can I rate using negative stars?
GetHuman:让我们量化一下您与TracFone Wireless联系的经验。在1到5的范围内,如何轻松解决TracFone Wireless问题?
GetHuman-whitman3:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-whitman3:在沟通方面,我会给他们五分之三的two。
GetHuman:TracFone Wireless快速有效地解决问题的能力又如何呢?
GetHuman-whitman3:为此,我要说出五分之二的one。
GetHuman:最后-对其他TracFone Wireless客户有何建议?
GetHuman-whitman3:在一天中的早些时候或深夜给他们打电话。不要忘记TracFone Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-whitman3在November 21st, 2017发生的TracFone Wireless客户服务问题中得到了一些有用的反馈和措辞。

TracFone Wireless

2.66 of 5 stars | 1010条评论

GetHuman-whitman3的TracFone Wireless评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

GetHuman收集和分发TracFone Wireless之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与TracFone Wireless关联。

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