Time Warner: out of phone, internet & e-mail for * days. Fir...
GetHuman用户GetHuman-367951来自November 20th, 2017的Time Warner条客户评论
GetHuman-367951案的背景
GetHuman：GetHuman-367951-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
GetHuman-367951：Sure。在November 10th上是middle of the night。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-367951 常见 Time Warner 问题的列表）
GetHuman-367951：“ Cancel Service”是我尝试使用to call的原因。
GetHuman-367951对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-367951：out of phone, internet & e-mail for * days. First day called local office in Green Bay, on hold ** min ** sec when gave up. Had to text to "***" on my cell to get a response. After * techs worked on problem for * *** hrs with no solution I had to demand a tech come to house - this was not offered. Was told to contact the local (Green Bay) office to set up for tech to come to house. Again on hold to local office for over ** min. & had to resort to texting from cell phone again. The tech showed up @ house this morning @ appointed time and immediately resolved problem. I had been given a wi-fi modum @ the Green Bay office and was told to install it. When arrived home found the system down so didn't install the new modum. Like why would I when nothing working. If had been told by the person in local office to expect this there would not have been a problem plus obviously there is no communication between local office and TWC that there was to be a wi-fi modum installed. What is w
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
GetHuman-367951：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-367951：在沟通方面，我会给他们五分之三的two。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
GetHuman-367951：为此，我要说出五分之二的three。
GetHuman：最后-对其他Time Warner客户有何建议？
GetHuman-367951：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-367951在November 10th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。