Time Warner: out of phone, internet & e-mail for * days. Fir...
GetHuman用户GetHuman-367951来自ноябрь 20-го, 2017的Time Warner条客户评论
GetHuman-367951案的背景
GetHuman:GetHuman-367951-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
GetHuman-367951:Sure。在ноябрь 10-го上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-367951 常见 Time Warner 问题的列表)
GetHuman-367951:“ Cancel Service”是我尝试使用to call的原因。
GetHuman-367951对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-367951:out of phone, internet & e-mail for * days. First day called local office in Green Bay, on hold ** min ** sec when gave up. Had to text to "***" on my cell to get a response. After * techs worked on problem for * *** hrs with no solution I had to demand a tech come to house - this was not offered. Was told to contact the local (Green Bay) office to set up for tech to come to house. Again on hold to local office for over ** min. & had to resort to texting from cell phone again. The tech showed up @ house this morning @ appointed time and immediately resolved problem. I had been given a wi-fi modum @ the Green Bay office and was told to install it. When arrived home found the system down so didn't install the new modum. Like why would I when nothing working. If had been told by the person in local office to expect this there would not have been a problem plus obviously there is no communication between local office and TWC that there was to be a wi-fi modum installed. What is w
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
GetHuman-367951:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-367951:在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
GetHuman-367951:为此,我要说出五分之二的three。
GetHuman:最后-对其他Time Warner客户有何建议?
GetHuman-367951:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-367951在ноябрь 10-го, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。