Time Warner Cable is the worst company ever! T...
GetHuman用户~Becky来自novembre 25, 2017的Time Warner条客户评论
~Becky案的背景
GetHuman:~Becky-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Becky:Yup。在novembre 20上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Becky 常见 Time Warner 问题的列表)
~Becky:“ Lower my bill”是我尝试使用to call的原因。
~Becky对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Becky:Time Warner Cable is the worst company ever! They have the most rudest, incompetent, attitude customer reps. I have to call them almost every month for some mess up they've done, some lie they didn't follow, some issue with my bill. And then on top of that their customer service is a ZERO! Many of times I have reps transferring me to random departments without telling me and because they don't want to help or cannot help. I have dealt with them for too many years and will moving my service elsewhere. Beware, it's one thing to have issues with your service but it's even worse when you know EVERY SINGLE TIME YOU CALL you will experience the worst customer service. It has gottn to a point I don't even bother talking to the customer service reps and immediately ask for a manager and even some of the managers are just as bad.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Becky:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Becky:在沟通方面,我会给他们五分之三的four。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Becky:为此,我要说出五分之二的three。
GetHuman:最后-对其他Time Warner客户有何建议?
~Becky:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Becky在novembre 20, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。