Time Warner: I went round and round with TWC about a payment...
GetHuman用户~me来自noviembre 19º, 2017的Time Warner条客户评论
~me案的背景
GetHuman：~me-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~me：Yeah。在noviembre 12º上是afternoon。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~me 常见 Time Warner 问题的列表）
~me：“ Upgrade Account”是我尝试使用to call的原因。
~me对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~me：I went round and round with TWC about a payment they said was returned but in fact they never collected from July. But I was told my Sept payment was returned. I asked to speak to a supervisor * times, once in writing but still haven't heard from any. One request was never submitted. I was to be charged $** for their mistake. Nobody had any idea what was going on. My services were cut off. Went to their office and the lady knew exactly what had happened. How did she know but customer service didn't?? The worse experience ever. I was told it would take * to * business days to research. This was Saturday. No one started to research when the problem started. She turned our services on immediately. I'm sure they are done with me. Now our bill has gone up $**.**? So don't complain to them. Before when Insight was our service we had no problems at all. Service was prompt and they actually knew what they were doing. TWC has nothing but screwed us royally. I really do hate them. They
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~me：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~me：在沟通方面，我会给他们五分之三的four。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~me：为此，我要说出五分之二的five。
GetHuman：最后-对其他Time Warner客户有何建议？
~me：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~me在noviembre 12º, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。