T-Mobile: I don't normally write reviews, but this event...
GetHuman用户~crazybanana0402来自November 24th, 2017的T-Mobile条客户评论
~crazybanana0402案的背景
GetHuman:~crazybanana0402-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~crazybanana0402:Yes。在November 23rd上是morning。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
~crazybanana0402:我使用了我在GetHuman T-Mobile客户电话号码页面上找到的800-937-8997号码:T-Mobile客户服务电话号码 GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~crazybanana0402 常见 T-Mobile 问题的列表)
~crazybanana0402:“ Billing”是我尝试使用to call的原因。
~crazybanana0402对T-Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~crazybanana0402:I don't normally write reviews, but this event got me. I looked all over My T-Mobile trying to find a place to View My Bill, but was unable to find one. I called Customer Service and asked if I could get a receipt mailed to me for the past * months' bills. The representative told me that was not possible for a contract account and the only bill they send is via text message. The office I work in only uses an old Nokia, non-smart phone, in which I am not even able to take pictures, let alone screen shot anything. The Rep told me that I could talk to my bank, but even though I had an account with My T-Mobile that I would not be able to view my bill through email. Such a disappointment of a major phone company to not have the capabilities that other phone companies have and actually help their customers, especially those working for non-profit organizations who cannot afford high-tech phones or better service plans. I will NEVER use T-Mobile for my personal phone services.
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~crazybanana0402:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~crazybanana0402:在沟通方面,我会给他们五分之三的four。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~crazybanana0402:为此,我要说出五分之二的five。
GetHuman:最后-对其他T-Mobile客户有何建议?
~crazybanana0402:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~crazybanana0402在November 23rd, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。