I am a T-Mobile customer.Did you notice I didn...
GetHuman用户~JASON来自ноябрь 19-го, 2017的T-Mobile条客户评论
~JASON案的背景
GetHuman:~JASON-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~JASON:Sure。在ноябрь 11-го上是middle of the night。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~JASON 常见 T-Mobile 问题的列表)
~JASON:“ Lower my bill”是我尝试使用to call的原因。
~JASON对T-Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~JASON:I am a T-Mobile customer.Did you notice I didn't say "happy"Customer??Besides Being a T-Mobile customer I actually own a cellphone Repair store that also sells all the prepays..I said ALL the Prepays and until tonight used to push T-Mobile the most.I recently became a silent partner in my cellphone business so I could focus on opening a Bar*lounge*Nightclub.Today my service ran out on my T-Mobile phone...no big deal..I'll just pay the bill like I always do right????UMMMMM...NOOOO...as we speak I have been on hold for * hour and * minute...WAIT...DID YOU HEAR ME...* HOUR AND * MINUTES!!!!!WHY WOULD I SIT ON HOLD THIS LONG??WELL LETS SEE,,,MY PHONE GOT TURNED OFF EARLIER TONIGHT SO AROUND *PM I DECIDED TO PUT MONEY ON MY BILL.LAST MONTH I CHANGED MY PLAN TO THE $** PREPAY **** TALK & TEXT TO SEE IF I REALLY NEEDED UNLIMITED MINUTES.WELL TODAY WHEN I RAN OUT OF MINUTES ABOUT ** DAYS EARLY I DECIDED TO CHANGE MY PLAN BACK TO THE $** UNLIMITED PLAN(BY THE WAY I'M STILL ON HOLD).SOOOOO ARO
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~JASON:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~JASON:在沟通方面,我会给他们五分之三的two。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~JASON:为此,我要说出五分之二的one。
GetHuman:最后-对其他T-Mobile客户有何建议?
~JASON:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~JASON在ноябрь 11-го, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。