T-Mobile: Intentional fraud commited by store employees.
GetHuman用户GetHuman-rockafel来自Disember 2, 2017的T-Mobile条客户评论
GetHuman-rockafel案的背景
GetHuman：GetHuman-rockafel-您能告诉我们其他T-Mobile个客户何时提起诉讼吗？
GetHuman-rockafel：Sure。在November 30上是middle of the night。
GetHuman：您是否接触到T-Mobile，如果可以，怎么做？
GetHuman-rockafel：我使用了我在GetHuman T-Mobile客户电话号码页面上找到的800-937-8997号码：T-Mobile客户服务电话号码 GetHuman：这些常见的T-Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-rockafel 常见 T-Mobile 问题的列表）
GetHuman-rockafel：“ Setup service”是我尝试使用to call的原因。
GetHuman-rockafel对T-Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的T-Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-rockafel：Intentional fraud commited by store employees.
GetHuman：您能从11/30/17发生的事情中告诉我们其他人吗？
GetHuman-rockafel：I changed services from AT&T to T-Mobile at the time of the sale I was informed that I could not use my phone as a mobile hotspot and had to purchase a seperate hotspot. The purchased hotspot never functioned as advertised and they replaced it with the same product. I continued to have the same issues as their coverage map is grossly incorrect. I then learned from another customer that I can at no additional charge use my t-mobile phone as a hotspot. I brought this up to the port orchard store and phone customer service and was informed I had the product more that days could not return it. I take great offensive to this as I have had to purchase internet elsewhere to gain service and should not have been falsely sold this product to begin with. Besides to fraudulent sale I am past the days because I followed their recommendation to replace my hardware. They refuse to address their forced fraudulent sale or misrepresented coverage area and told me to not return to three store and call their attorney if I intent to file a complaint with the AG. The store will not address this or respond to me, yet the manager Josh Martin is well aware of every issue since day one. They said to call their legal counsel at -- and I've received no response.
GetHuman：让我们量化一下您与T-Mobile联系的经验。在1到5的范围内，如何轻松解决T-Mobile问题？
GetHuman-rockafel：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-rockafel：在沟通方面，我会给他们五分之三的two。
GetHuman：T-Mobile快速有效地解决问题的能力又如何呢？
GetHuman-rockafel：为此，我要说出五分之二的three。
GetHuman：最后-对其他T-Mobile客户有何建议？
GetHuman-rockafel：在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-rockafel在November 30, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。