As part of an "upgrade" Sovereign Bank has chan...
GetHuman用户~anonymous来自November 11, 2017的Sovereign Bank条客户评论
~anonymous案的背景
GetHuman：~anonymous-您能告诉我们其他Sovereign Bank个客户何时提起诉讼吗？
~anonymous：Sure。在November 8上是afternoon。
GetHuman：您是否接触到Sovereign Bank，如果可以，怎么做？
GetHuman：这些常见的Sovereign Bank客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous 常见 Sovereign Bank 问题的列表）
~anonymous：“ Complaint”是我尝试使用to call的原因。
~anonymous对Sovereign Bank客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sovereign Bank客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous：As part of an "upgrade" Sovereign Bank has changed it's way of showing checking account balances online. ****I made a deposit and was surprised to see the funds show up as part of "available balance" (as opposed to merely "pending") on the same day. ****I took this as a true statement. ****However, I got stuck with a bunch of overdraft charges because the funds were not yet available. ****I was told by a customer service rep that showing funds as available (in the online statement) even though they are not available, is part of the new method of doing business. ****No more using online banking to see how much you can safely debit by looking at "available balance" as opposed to "ledger balance." ****I was told that you have to keep the bank policy in mind--$*** becomes available on the first day following a deposit* the rest becomes available on the *nd business day.*This change is an upgrade for the bank as it should allow it to reap a windfall in overdraft charges from uninformed cust
GetHuman：让我们量化一下您与Sovereign Bank联系的经验。在1到5的范围内，如何轻松解决Sovereign Bank问题？
~anonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous：在沟通方面，我会给他们五分之三的five。
GetHuman：Sovereign Bank快速有效地解决问题的能力又如何呢？
~anonymous：为此，我要说出五分之二的one。
GetHuman：最后-对其他Sovereign Bank客户有何建议？
~anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Sovereign Bank可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous在November 8, 2017发生的Sovereign Bank客户服务问题中得到了一些有用的反馈和措辞。