Purchased a Samsung VRT Steam washing machine f...
GetHuman用户~mybadneveragain来自November 24th, 2017的Samsung条客户评论
~mybadneveragain案的背景
GetHuman：~mybadneveragain-您能告诉我们其他Samsung个客户何时提起诉讼吗？
~mybadneveragain：Sure。在November 21st上是late at night。
GetHuman：您是否接触到Samsung，如果可以，怎么做？
~mybadneveragain：我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码：Samsung客户服务电话号码 GetHuman：这些常见的Samsung客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mybadneveragain 常见 Samsung 问题的列表）
~mybadneveragain：“ Warranty claim”是我尝试使用to call的原因。
~mybadneveragain对Samsung客户服务的评价
GetHuman：那么，您如何总结GetHuman的Samsung客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mybadneveragain：Purchased a Samsung VRT Steam washing machine for $*** on May *, ****. In September ****, I noticed the lettering on the directional panel starting to literally melt off. I took several pictures, because it was so bizarre. I have used no cleansers or chemicals to clean the surface. I have used only HE products in the machine. Without the directional panel guidelines, it's impossible to use the machine correctly. There are literally over ** command options that can even be customized. Lowes and Samsung considers these "directions" to be cosmetic and not pertinent to the actual use of the machine. Instead of asking me to send photos or work with me in any capacity for this strange and obvious flaw in manufacturing...Samsung customer service just said "there is nothing that can be done, unless you want to purchase a whole new directional panel and have it installed on your ** month old, $***.** Samsung VRT Steam. I guess spending over $***.** for this option sounds reasonable t
GetHuman：让我们量化一下您与Samsung联系的经验。在1到5的范围内，如何轻松解决Samsung问题？
~mybadneveragain：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mybadneveragain：在沟通方面，我会给他们五分之三的five。
GetHuman：Samsung快速有效地解决问题的能力又如何呢？
~mybadneveragain：为此，我要说出五分之二的four。
GetHuman：最后-对其他Samsung客户有何建议？
~mybadneveragain：在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mybadneveragain在November 21st, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。