Samsung: No one that works at the call center seems to c...
GetHuman用户GetHuman-284747来自November 26th, 2017的Samsung条客户评论
GetHuman-284747案的背景
GetHuman:GetHuman-284747-您能告诉我们其他Samsung个客户何时提起诉讼吗?
GetHuman-284747:Yeah。在November 24th上是morning。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman-284747:我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码:Samsung客户服务电话号码 GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-284747 常见 Samsung 问题的列表)
GetHuman-284747:“ Repairs”是我尝试使用to call的原因。
GetHuman-284747对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-284747:No one that works at the call center seems to care about customer service. We were repeatedly put on hold and could hear laughing in the background. Our two year old Samsung washers drain pump burned out for the second time and we were basically told that it was our responsibility even though the part was recalled. Because of the drain pump running the mother board burned out and we were then told that was our responsibility too. I will never buy anything Samsung again.
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
GetHuman-284747:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-284747:在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
GetHuman-284747:为此,我要说出五分之二的one。
GetHuman:最后-对其他Samsung客户有何建议?
GetHuman-284747:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-284747在November 24th, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。