Samsung: I would say do not bother by using the online t...
GetHuman用户~Angry customer来自November 28th, 2017的Samsung条客户评论
~Angry customer案的背景
GetHuman：~Angry customer-您能告诉我们其他Samsung个客户何时提起诉讼吗？
~Angry customer：Yup。在November 18th上是morning。
GetHuman：您是否接触到Samsung，如果可以，怎么做？
~Angry customer：我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码：Samsung客户服务电话号码 GetHuman：这些常见的Samsung客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Angry customer 常见 Samsung 问题的列表）
~Angry customer：“ Technical support”是我尝试使用to call的原因。
~Angry customer对Samsung客户服务的评价
GetHuman：那么，您如何总结GetHuman的Samsung客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Angry customer：I would say do not bother by using the online tech support. I thought i would have been easier because I am at work and I can't make any calls, but it was a waste of time. **I went straight to the point "I need an RMA, for my Galaxy Tab, model: *model of tablet*, serial number: *Serial of tablet* because it has *problem of tablet*" *the first representative asked me again for my serial number and model, after I gave it to her, and she could not do something because she intimidatingly transferred me to another technical person. The second person, just told me that I was on warranty and I could submit the RMA, and she gave me a link to their website. **If I wanted to do it with that link I would have not clicked on the chat box!**Well, I followed the instructions which are more complicated than other phone companies I have dealt with, just to tell me that I need to call the company and talk to a person.*What the **** Samsung?
GetHuman：让我们量化一下您与Samsung联系的经验。在1到5的范围内，如何轻松解决Samsung问题？
~Angry customer：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Angry customer：在沟通方面，我会给他们五分之三的four。
GetHuman：Samsung快速有效地解决问题的能力又如何呢？
~Angry customer：为此，我要说出五分之二的three。
GetHuman：最后-对其他Samsung客户有何建议？
~Angry customer：在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Angry customer在November 18th, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。