Samsung: I ordered my TV during black friday on a preord...
GetHuman用户~Samsung Sucks!来自November 25th, 2017的Samsung条客户评论
~Samsung Sucks!案的背景
GetHuman：~Samsung Sucks!-您能告诉我们其他Samsung个客户何时提起诉讼吗？
~Samsung Sucks!：Yes。在November 24th上是middle of the night。
GetHuman：您是否接触到Samsung，如果可以，怎么做？
~Samsung Sucks!：我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码：Samsung客户服务电话号码 GetHuman：这些常见的Samsung客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Samsung Sucks! 常见 Samsung 问题的列表）
~Samsung Sucks!：“ Returns”是我尝试使用to call的原因。
~Samsung Sucks!对Samsung客户服务的评价
GetHuman：那么，您如何总结GetHuman的Samsung客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Samsung Sucks!：I ordered my TV during black friday on a preorder online. Got a call that it was back order the very day the promotino officially began. So, I cancelled the order right away (i,e. Nov** and cancellation will take *-* business day). Then coincidently on the *rd business day I get a shipping notification. I called the AGS shipping company ot refuse delivery. They said Samsung should know of this right away. Called back on Dec * cos my credit card was now charged. I have NO **** TV. FYI. They said I was charged cos shipment went out before my cancellation was processed. Coincidence? I called on Dec * and they tell me the TV was back in the warehouse and they my credit card hold would clear in *-* business days from Dec *. On Dec ** (i.e. *th business day), my card is still charged. WTF. I called and now they tell me the TV is still with AGS and they didn't get it back. Now I have to wait another f*%*king *-** business days for my refund. In otherword, Samsung had my money from Dec *th th
GetHuman：让我们量化一下您与Samsung联系的经验。在1到5的范围内，如何轻松解决Samsung问题？
~Samsung Sucks!：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Samsung Sucks!：在沟通方面，我会给他们五分之三的one。
GetHuman：Samsung快速有效地解决问题的能力又如何呢？
~Samsung Sucks!：为此，我要说出五分之二的one。
GetHuman：最后-对其他Samsung客户有何建议？
~Samsung Sucks!：在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Samsung Sucks!在November 24th, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。