Putnam Investments: The last rep I spoke to was very helpful and co...

GetHuman用户~Peg来自noviembre 12º, 2017的Putnam Investments条客户评论

~Peg案的背景

GetHuman:~Peg-您能告诉我们其他Putnam Investments个客户何时提起诉讼吗?
~Peg:Yes。在noviembre 4º上是afternoon。
GetHuman:您是否接触到Putnam Investments,如果可以,怎么做?
~Peg:我使用了我在GetHuman Putnam Investments客户电话号码页面上找到的800-225-1581号码:Putnam Investments客户服务电话号码
GetHuman:这些常见的Putnam Investments客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Peg 常见 Putnam Investments 问题的列表)
~Peg:“ Get financial advice”是我尝试使用to call的原因。

~Peg对Putnam Investments客户服务的评价

GetHuman:那么,您如何总结GetHuman的Putnam Investments客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Peg:The last rep I spoke to was very helpful and courteous. Unfortunately it was on top of several communications that gave incorrect and misleading communication. I sent Putnam a copy Power of Attorney with a Medallion Certificate from the bank for my mother. They wanted the original POA, saying the copy was not acceptable. I sent it in with a second Medallion certificate from the bank, despite my hesitations. I followed up and was told it was received, they were just behind in their work. Then * days later I was told it was never received implying that somehow I didn't send it correctly, even though the first set of paperwork was received. Now, there are consequences for the lost original POA, including the cost of a new one which is $***.**.
GetHuman:让我们量化一下您与Putnam Investments联系的经验。在1到5的范围内,如何轻松解决Putnam Investments问题?
~Peg:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Peg:在沟通方面,我会给他们五分之三的five。
GetHuman:Putnam Investments快速有效地解决问题的能力又如何呢?
~Peg:为此,我要说出五分之二的two。
GetHuman:最后-对其他Putnam Investments客户有何建议?
~Peg:在一天中的早些时候或深夜给他们打电话。不要忘记Putnam Investments可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Peg在noviembre 4º, 2017发生的Putnam Investments客户服务问题中得到了一些有用的反馈和措辞。

Putnam Investments

1.75 of 5 stars | 1条评论

~Peg的Putnam Investments评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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