Putnam Investments: The last rep I spoke to was very helpful and co...
GetHuman用户~Peg来自نوفمبر ١٢، ٢٠١٧的Putnam Investments条客户评论
~Peg案的背景
GetHuman：~Peg-您能告诉我们其他Putnam Investments个客户何时提起诉讼吗？
~Peg：Yes。在نوفمبر ٤上是afternoon。
GetHuman：您是否接触到Putnam Investments，如果可以，怎么做？
GetHuman：这些常见的Putnam Investments客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Peg 常见 Putnam Investments 问题的列表）
~Peg：“ Get financial advice”是我尝试使用to call的原因。
~Peg对Putnam Investments客户服务的评价
GetHuman：那么，您如何总结GetHuman的Putnam Investments客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Peg：The last rep I spoke to was very helpful and courteous. Unfortunately it was on top of several communications that gave incorrect and misleading communication. I sent Putnam a copy Power of Attorney with a Medallion Certificate from the bank for my mother. They wanted the original POA, saying the copy was not acceptable. I sent it in with a second Medallion certificate from the bank, despite my hesitations. I followed up and was told it was received, they were just behind in their work. Then * days later I was told it was never received implying that somehow I didn't send it correctly, even though the first set of paperwork was received. Now, there are consequences for the lost original POA, including the cost of a new one which is $***.**.
GetHuman：让我们量化一下您与Putnam Investments联系的经验。在1到5的范围内，如何轻松解决Putnam Investments问题？
~Peg：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Peg：在沟通方面，我会给他们五分之三的five。
GetHuman：Putnam Investments快速有效地解决问题的能力又如何呢？
~Peg：为此，我要说出五分之二的two。
GetHuman：最后-对其他Putnam Investments客户有何建议？
~Peg：在一天中的早些时候或深夜给他们打电话。不要忘记Putnam Investments可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Peg在نوفمبر ٤، ٢٠١٧发生的Putnam Investments客户服务问题中得到了一些有用的反馈和措辞。