Old Navy: I called twice. Once in the morning and got lo...
GetHuman用户~Unhappy Customer来自November 24, 2017的Old Navy条客户评论
~Unhappy Customer案的背景
GetHuman：~Unhappy Customer-您能告诉我们其他Old Navy个客户何时提起诉讼吗？
~Unhappy Customer：Yes。在November 22上是afternoon。
GetHuman：您是否接触到Old Navy，如果可以，怎么做？
~Unhappy Customer：我使用了我在GetHuman Old Navy客户电话号码页面上找到的800-653-6289号码：Old Navy客户服务电话号码 GetHuman：这些常见的Old Navy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Unhappy Customer 常见 Old Navy 问题的列表）
~Unhappy Customer：“ Return an Order”是我尝试使用to call的原因。
~Unhappy Customer对Old Navy客户服务的评价
GetHuman：那么，您如何总结GetHuman的Old Navy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Unhappy Customer：I called twice. Once in the morning and got lots of run around from the agent. She answered the call stumbling over who she worked for. Then she asked for my card number * times and all three times repeated it back wrong. I asked for supervisor and got put on hold until I had to tell her that I needed to call back. Then next time, I got someone more competent but they could not help me with the fact that another customer had hooked up their account to my gmail account. Could not do a single thing for me! She told me to write back the e-mail that sent it saying I was not the account holder? Their security seems a little lax!
GetHuman：让我们量化一下您与Old Navy联系的经验。在1到5的范围内，如何轻松解决Old Navy问题？
~Unhappy Customer：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Unhappy Customer：在沟通方面，我会给他们五分之三的one。
GetHuman：Old Navy快速有效地解决问题的能力又如何呢？
~Unhappy Customer：为此，我要说出五分之二的one。
GetHuman：最后-对其他Old Navy客户有何建议？
~Unhappy Customer：在一天中的早些时候或深夜给他们打电话。不要忘记Old Navy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Unhappy Customer在November 22, 2017发生的Old Navy客户服务问题中得到了一些有用的反馈和措辞。