Old Navy: Terrible website layout caused me to miss out...

GetHuman用户GetHuman-jessejon来自Dezember 1., 2017的Old Navy条客户评论

GetHuman-jessejon案的背景

GetHuman:GetHuman-jessejon-您能告诉我们其他Old Navy个客户何时提起诉讼吗?
GetHuman-jessejon:Yeah。在November 28.上是late at night。
GetHuman:您是否接触到Old Navy,如果可以,怎么做?
GetHuman-jessejon:我使用了我在GetHuman Old Navy客户电话号码页面上找到的800-653-6289号码:Old Navy客户服务电话号码
GetHuman:这些常见的Old Navy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-jessejon 常见 Old Navy 问题的列表)
GetHuman-jessejon:“ Return an Order”是我尝试使用to call的原因。

GetHuman-jessejon对Old Navy客户服务的评价

GetHuman:那么,您如何总结GetHuman的Old Navy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-jessejon:Terrible website layout caused me to miss out, yet again, on purchasing my friend's shoes for int...
GetHuman:您能从11/28/17发生的事情中告诉我们其他人吗?
GetHuman-jessejon:Terrible website layout caused me to miss out, yet again, on purchasing my friend's shoes for international shipping from the US to Canada.**Long story short, I tried to look into getting my friend a pair of shoes mid-December from Old Navy. **Shockingly, contrary to what every single indicator on the website was telling me, there was no more pairs of shoes in a size * in my city or in the surrounding areas.. Or in my country. Even though I went to three locations that, according to their website, were supposed to have the shoes in stock.**So I waited to look into an online purchase. Easy enough, right? No. Their finicky website repeatedly had the item up for sale, only for it to give me a "this item has recently sold out" statement every time I tried to check out.**Finally, OVER AN ENTIRE MONTH LATER, I had managed to catch it when it had apparently not sold out. I go through and.. Boom. Hit a wall. They're asking me for my ZIP code, despite the fact that I've already set up my account to allow me to have international shipping TWICE. **So I go back, fix up the situation, and.. Nothing changes. Back to shipping to a ZIP code for the states. Change it back again, and lo and behold it actually works. So I go through the process of putting in my information* payment info, address, etc. This takes about two to three minutes. I'm about to click "check out" when a message pops up telling me that my session has expired, so I'm kicked back into the previous screen, where APPARENTLY THE SHOES HAVE SOLD OUT AGAIN IN THE RIGHT SIZE. **It's getting ridiculous at this point. It should not be this difficult to purchase a single pair of shoes. I'm getting tired of jumping through hoops. To be specific, these are the Faux-Suede Zip Ankle Boots, black, in size *. They also apparently exist in a time loop, because I can't seem to ever buy them despite the Old Navy website repeatedly leading me on. It's currently *:** in the morning, and while I was hoping to have a good nights sleep after finally ordering the shoes.. I can't, because I can't order the shoes. Again. **Would anybody be willing to help me purchase the item, for good this time? It'd be greatly appreciated.
GetHuman:让我们量化一下您与Old Navy联系的经验。在1到5的范围内,如何轻松解决Old Navy问题?
GetHuman-jessejon:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-jessejon:在沟通方面,我会给他们五分之三的one。
GetHuman:Old Navy快速有效地解决问题的能力又如何呢?
GetHuman-jessejon:为此,我要说出五分之二的three。
GetHuman:最后-对其他Old Navy客户有何建议?
GetHuman-jessejon:在一天中的早些时候或深夜给他们打电话。不要忘记Old Navy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-jessejon在November 28., 2017发生的Old Navy客户服务问题中得到了一些有用的反馈和措辞。

Old Navy

1.25 of 5 stars | 56条评论

GetHuman-jessejon的Old Navy评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
3 5星
整体客户服务评分
2 5星

GetHuman收集和分发Old Navy之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Old Navy关联。

此页面是否有帮助?需要工作
共享是GetHuman免费客户服务联系信息和工具的强大力量。你可以帮忙!