Netgear: Couldn't understand man on other end. Was very...

GetHuman用户~BellyO来自November 20th, 2017的Netgear条客户评论

~BellyO案的背景

GetHuman:~BellyO-您能告诉我们其他Netgear个客户何时提起诉讼吗?
~BellyO:Yes。在November 14th上是afternoon。
GetHuman:您是否接触到Netgear,如果可以,怎么做?
~BellyO:我使用了我在GetHuman Netgear客户电话号码页面上找到的888-638-4327号码:Netgear客户服务电话号码
GetHuman:这些常见的Netgear客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~BellyO 常见 Netgear 问题的列表)
~BellyO:“ Device Support”是我尝试使用to call的原因。

~BellyO对Netgear客户服务的评价

GetHuman:那么,您如何总结GetHuman的Netgear客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~BellyO:Couldn't understand man on other end. Was very rude when I informed him that I would not pay a hundred dollars in * easy installments to fix a problem that he informed me I don't understand. He was mean and pushy, wouldn't take no for an answer..finally I said "what don't you get? NO" and he told me there was no reason to yell at him, it's not his fault I wasn't understanding what was wrong with it. He could not explain what was wrong with it. I said I would just go but a new router..he said it's not the router, I said I would plug it into a differnf device..it wasn't my device. I honestly am afraid as that man got into my computer.
GetHuman:让我们量化一下您与Netgear联系的经验。在1到5的范围内,如何轻松解决Netgear问题?
~BellyO:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~BellyO:在沟通方面,我会给他们五分之三的three。
GetHuman:Netgear快速有效地解决问题的能力又如何呢?
~BellyO:为此,我要说出五分之二的one。
GetHuman:最后-对其他Netgear客户有何建议?
~BellyO:在一天中的早些时候或深夜给他们打电话。不要忘记Netgear可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~BellyO在November 14th, 2017发生的Netgear客户服务问题中得到了一些有用的反馈和措辞。

Netgear

1.94 of 5 stars | 96条评论

~BellyO的Netgear评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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