Netgear: After reading comments elsewhere about "snobbis...
GetHuman用户~alphaa10来自novembre 23, 2017的Netgear条客户评论
~alphaa10案的背景
GetHuman:~alphaa10-您能告诉我们其他Netgear个客户何时提起诉讼吗?
~alphaa10:Sure。在novembre 19上是morning。
GetHuman:您是否接触到Netgear,如果可以,怎么做?
GetHuman:这些常见的Netgear客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~alphaa10 常见 Netgear 问题的列表)
~alphaa10:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~alphaa10对Netgear客户服务的评价
GetHuman:那么,您如何总结GetHuman的Netgear客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~alphaa10:After reading comments elsewhere about "snobbish" tech support people, I was pleasantly surprised when my call was routed to the Philippines. My first contact at that Netgear office was friendly and entirely professional, and despite my having several concerns, the CSR wrapped up all my needs within ** minutes, at most. Although I usually am critical of customer support operations with other companies, having been given incorrect information and*or rude service many times, I also know when I get good service and sound information. Whatever else people have heard about Netgear support, the Philippines operation works well.
GetHuman:让我们量化一下您与Netgear联系的经验。在1到5的范围内,如何轻松解决Netgear问题?
~alphaa10:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~alphaa10:在沟通方面,我会给他们五分之三的four。
GetHuman:Netgear快速有效地解决问题的能力又如何呢?
~alphaa10:为此,我要说出五分之二的one。
GetHuman:最后-对其他Netgear客户有何建议?
~alphaa10:在一天中的早些时候或深夜给他们打电话。不要忘记Netgear可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~alphaa10在novembre 19, 2017发生的Netgear客户服务问题中得到了一些有用的反馈和措辞。