MassHealth: I have been calling for the past * days an been...
GetHuman用户~So Annoyed来自November 15, 2017的MassHealth条客户评论
~So Annoyed案的背景
GetHuman:~So Annoyed-您能告诉我们其他MassHealth个客户何时提起诉讼吗?
~So Annoyed:Yes I can。在November 13上是morning。
GetHuman:您是否接触到MassHealth,如果可以,怎么做?
GetHuman:这些常见的MassHealth客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~So Annoyed 常见 MassHealth 问题的列表)
~So Annoyed:“ Get Insurance”是我尝试使用to call的原因。
~So Annoyed对MassHealth客户服务的评价
GetHuman:那么,您如何总结GetHuman的MassHealth客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~So Annoyed:I have been calling for the past * days an been have on the phone for more than ** to an hour no answer nobody picked up just music playing my ear the number I called was ****-***-**** an the promps were * an * nothing.My children and I have appoinments up soon coming and I called an cancel them can't afford to pay the hospitals. I had to pay for prescriptions for me an my son. My son has Sickle Cell Anemia so his prescriptions can be pretty costly an me and my daughter and I can get sick any time Im hopping that I can get threw tomorrow. SAD COMPANY might look for another company
GetHuman:让我们量化一下您与MassHealth联系的经验。在1到5的范围内,如何轻松解决MassHealth问题?
~So Annoyed:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~So Annoyed:在沟通方面,我会给他们五分之三的three。
GetHuman:MassHealth快速有效地解决问题的能力又如何呢?
~So Annoyed:为此,我要说出五分之二的one。
GetHuman:最后-对其他MassHealth客户有何建议?
~So Annoyed:在一天中的早些时候或深夜给他们打电话。不要忘记MassHealth可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~So Annoyed在November 13, 2017发生的MassHealth客户服务问题中得到了一些有用的反馈和措辞。