Lifelock appeared to work well the first year a...

GetHuman用户~worried来自November 1st, 2017的LifeLock条客户评论

~worried案的背景

GetHuman:~worried-您能告诉我们其他LifeLock个客户何时提起诉讼吗?
~worried:Yes I can。在October 27th上是morning。
GetHuman:您是否接触到LifeLock,如果可以,怎么做?
~worried:我使用了我在GetHuman LifeLock客户电话号码页面上找到的800-543-3562号码:LifeLock客户服务电话号码
GetHuman:这些常见的LifeLock客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~worried 常见 LifeLock 问题的列表)
~worried:“ Cancel service”是我尝试使用to call的原因。

~worried对LifeLock客户服务的评价

GetHuman:那么,您如何总结GetHuman的LifeLock客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~worried:Lifelock appeared to work well the first year and the second year they billed automatically and I never received the credit reports. My info did not change. Then the supervisor told me they ordered them twice and I still don't have them. I am concerned that this info can be floating around out there. They also say they contact you when the retail credit cannot eb opened in the store, but I tried that and I received no communication to verify it was me. Now I have to take the ID alerts off myself by calling all three credit bureaus. I cancelled the service. Anyone can make a mistake but they can't tell me what is going wrong...not good in the "security" business.
GetHuman:让我们量化一下您与LifeLock联系的经验。在1到5的范围内,如何轻松解决LifeLock问题?
~worried:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~worried:在沟通方面,我会给他们五分之三的five。
GetHuman:LifeLock快速有效地解决问题的能力又如何呢?
~worried:为此,我要说出五分之二的five。
GetHuman:最后-对其他LifeLock客户有何建议?
~worried:在一天中的早些时候或深夜给他们打电话。不要忘记LifeLock可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~worried在October 27th, 2017发生的LifeLock客户服务问题中得到了一些有用的反馈和措辞。

LifeLock

2.80 of 5 stars | 37条评论

~worried的LifeLock评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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