LifeLock: Even though I had to wait for some time on the...

GetHuman用户~jen1arch来自November 26th, 2017的LifeLock条客户评论

~jen1arch案的背景

GetHuman:~jen1arch-您能告诉我们其他LifeLock个客户何时提起诉讼吗?
~jen1arch:Yeah。在November 18th上是afternoon。
GetHuman:您是否接触到LifeLock,如果可以,怎么做?
~jen1arch:我使用了我在GetHuman LifeLock客户电话号码页面上找到的800-543-3562号码:LifeLock客户服务电话号码
GetHuman:这些常见的LifeLock客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jen1arch 常见 LifeLock 问题的列表)
~jen1arch:“ My account's been hacked”是我尝试使用to call的原因。

~jen1arch对LifeLock客户服务的评价

GetHuman:那么,您如何总结GetHuman的LifeLock客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jen1arch:Even though I had to wait for some time on the phone i got good service but I do wish they would come up with a different mode of asking a clintes security questions in that a simple pin word would surfice just as good because people of my age at ** have bad memories at times. Then if I fail to answer the question right you would put my account on hold and make me go through all sorts of things to prove who I am which is unsatisfactory and in my opinion just a show not worthy to practice. a SIMPLE PIN WORD OR NUMBER WOULD ACCOMPLISH A SECURITY CLEARANCE I should think. The credit Union for which I do business with has that pin word process and I never forget my pin word and it is unique in style to say the least. I want to tell you now and to make sure Life Lock knows this I will never have any other credit or debt card except to the one I have with VyStar Credit Union, that is the only card I will have.
GetHuman:让我们量化一下您与LifeLock联系的经验。在1到5的范围内,如何轻松解决LifeLock问题?
~jen1arch:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jen1arch:在沟通方面,我会给他们五分之三的one。
GetHuman:LifeLock快速有效地解决问题的能力又如何呢?
~jen1arch:为此,我要说出五分之二的five。
GetHuman:最后-对其他LifeLock客户有何建议?
~jen1arch:在一天中的早些时候或深夜给他们打电话。不要忘记LifeLock可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jen1arch在November 18th, 2017发生的LifeLock客户服务问题中得到了一些有用的反馈和措辞。

LifeLock

2.80 of 5 stars | 37条评论

~jen1arch的LifeLock评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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