Lenovo: I've wasted over ** mintes just trying to find a s...

GetHuman用户GetHuman-mikep来自December 2nd, 2017的Lenovo条客户评论

GetHuman-mikep案的背景

GetHuman:GetHuman-mikep-您能告诉我们其他Lenovo个客户何时提起诉讼吗?
GetHuman-mikep:Sure。在November 25th上是evening。
GetHuman:您是否接触到Lenovo,如果可以,怎么做?
GetHuman-mikep:我使用了我在GetHuman Lenovo客户电话号码页面上找到的855-253-6686号码:Lenovo客户服务电话号码
GetHuman:这些常见的Lenovo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-mikep 常见 Lenovo 问题的列表)
GetHuman-mikep:“ Warranty claim”是我尝试使用to call的原因。

GetHuman-mikep对Lenovo客户服务的评价

GetHuman:那么,您如何总结GetHuman的Lenovo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-mikep:I've wasted over ** mintes just trying to find a s...
GetHuman:您能从11/25/17发生的事情中告诉我们其他人吗?
GetHuman-mikep:I've wasted over mintes just trying to find a spot to "vent" a bit and maybe get help. Your customer service even cut me off on chat***Live Assistance* Close*Status: Disconnected* Melissa B.: Thank you for choosing Lenovo Chat. * Melissa B.: Hi! My name is Melissa, RepID , thank you for contacting Lenovo SALES in North Carolina* At the conclusion of our session you will have an opportunity to take a one question survey regarding your recommendation of Lenovo. How can I assist you with placing your order today? * Michael Philippe: I just want to vent frustrations .... but there doesn't seem to be an easy way to do it on the site * Melissa B.: understood, this is a sales department, is there anything sales related I can assist yo uwith here today? * Michael Philippe: I want to upgrade my laptop * Michael Philippe: OK. I just writing to Vent frustrations. REgistered years ago when I bought my first T. Seems to have disapearred but I get blasted emails. Bought a Yoga . It bricked after months. Went to support x (no i can't find the tickets numbers) about and then months ago. I have now reregistered, but all the prior device info. * Melissa B.: ok sure, did you have a new system in mind? * Michael Philippe: My initial T was great ... my Yoga is worthless .... I don't know if I want to take chance agin on Lenovo * Melissa B.: ok understood, how may I assist you today with purchasing a new system? * Michael Philippe: Why should I take a chance on Lenovo again? * Melissa B. has disconnected.
GetHuman:让我们量化一下您与Lenovo联系的经验。在1到5的范围内,如何轻松解决Lenovo问题?
GetHuman-mikep:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-mikep:在沟通方面,我会给他们五分之三的five。
GetHuman:Lenovo快速有效地解决问题的能力又如何呢?
GetHuman-mikep:为此,我要说出五分之二的two。
GetHuman:最后-对其他Lenovo客户有何建议?
GetHuman-mikep:在一天中的早些时候或深夜给他们打电话。不要忘记Lenovo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-mikep在November 25th, 2017发生的Lenovo客户服务问题中得到了一些有用的反馈和措辞。

Lenovo

2.20 of 5 stars | 85条评论

GetHuman-mikep的Lenovo评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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