Lenovo: My left hinge snapped and cracked my screen on...

GetHuman用户~Bpatil来自novembre 28, 2017的Lenovo条客户评论

~Bpatil案的背景

GetHuman:~Bpatil-您能告诉我们其他Lenovo个客户何时提起诉讼吗?
~Bpatil:Yes I can。在novembre 24上是morning。
GetHuman:您是否接触到Lenovo,如果可以,怎么做?
~Bpatil:我使用了我在GetHuman Lenovo客户电话号码页面上找到的855-253-6686号码:Lenovo客户服务电话号码
GetHuman:这些常见的Lenovo客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Bpatil 常见 Lenovo 问题的列表)
~Bpatil:“ Complaint”是我尝试使用to call的原因。

~Bpatil对Lenovo客户服务的评价

GetHuman:那么,您如何总结GetHuman的Lenovo客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Bpatil:My left hinge snapped and cracked my screen on my u*** laptop. When I called customer service and repair, they suggested that i send it in for repairs and that it would take * days the extra day for july *th. No problem with that. Send it in on june **th, get an email on july *nd saying they recieved my package. Didnt get any other news until i emailed them on july *th wondering when i would get my laptop back. Lenovo stated that we dont have the LCD panel so we are going have someone contact you with from out customer service management team within three BD. I called again on the **th and they said they will contact you within three buisness days and im sorry for the delay.**Now I dont really mind too much of a wait but the fact that they didnt double check all the necessary parts and its availability is frustrating. I have work thats needs to be done by sunday and it seems there is no care in the customer service departmemt. All they said they could do is prioratize my request to spe
GetHuman:让我们量化一下您与Lenovo联系的经验。在1到5的范围内,如何轻松解决Lenovo问题?
~Bpatil:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Bpatil:在沟通方面,我会给他们五分之三的four。
GetHuman:Lenovo快速有效地解决问题的能力又如何呢?
~Bpatil:为此,我要说出五分之二的one。
GetHuman:最后-对其他Lenovo客户有何建议?
~Bpatil:在一天中的早些时候或深夜给他们打电话。不要忘记Lenovo可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Bpatil在novembre 24, 2017发生的Lenovo客户服务问题中得到了一些有用的反馈和措辞。

Lenovo

2.20 of 5 stars | 85条评论

~Bpatil的Lenovo评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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