LabCorp: A request for a GC*MS confirmatory drug test wa...
GetHuman用户~M.来自November 20, 2017的LabCorp条客户评论
~M.案的背景
GetHuman:~M.-您能告诉我们其他LabCorp个客户何时提起诉讼吗?
~M.:Yes。在November 16上是afternoon。
GetHuman:您是否接触到LabCorp,如果可以,怎么做?
GetHuman:这些常见的LabCorp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~M. 常见 LabCorp 问题的列表)
~M.:“ I need my results”是我尝试使用to call的原因。
~M.对LabCorp客户服务的评价
GetHuman:那么,您如何总结GetHuman的LabCorp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~M.:A request for a GC*MS confirmatory drug test was submitted for my urine sample on Friday, January **, ****. The website states that results from this test are expected in **-** hours. I called during the following week throughout this period and was told either **-** hours or *-* business days, depending on who I talked to. Today is the *th business day and it is now over and I have still not received my results. I called three times today and only when I called at *:**pm (** minutes prior to close) did someone tell me that the GC*MS tests take longer, but could not tell me how long. I've been consistenly lied to and no one will give me a straight answer. Ridiculous.
GetHuman:让我们量化一下您与LabCorp联系的经验。在1到5的范围内,如何轻松解决LabCorp问题?
~M.:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~M.:在沟通方面,我会给他们五分之三的four。
GetHuman:LabCorp快速有效地解决问题的能力又如何呢?
~M.:为此,我要说出五分之二的three。
GetHuman:最后-对其他LabCorp客户有何建议?
~M.:在一天中的早些时候或深夜给他们打电话。不要忘记LabCorp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~M.在November 16, 2017发生的LabCorp客户服务问题中得到了一些有用的反馈和措辞。