LabCorp: I am an RN and medically complex patient, from...

GetHuman用户GetHuman-juliedi来自November 30., 2017的LabCorp条客户评论

GetHuman-juliedi案的背景

GetHuman:GetHuman-juliedi-您能告诉我们其他LabCorp个客户何时提起诉讼吗?
GetHuman-juliedi:Sure。在November 20.上是morning。
GetHuman:您是否接触到LabCorp,如果可以,怎么做?
GetHuman-juliedi:我使用了我在GetHuman LabCorp客户电话号码页面上找到的888-522-2677号码:LabCorp客户服务电话号码
GetHuman:这些常见的LabCorp客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-juliedi 常见 LabCorp 问题的列表)
GetHuman-juliedi:“ I have a billing error”是我尝试使用to call的原因。

GetHuman-juliedi对LabCorp客户服务的评价

GetHuman:那么,您如何总结GetHuman的LabCorp客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-juliedi:I am an RN and medically complex patient, from ****-** Labcorp lost all my stat and routine lab results from my Toxicologist. I sent a letter to Arizona Department of Health Services who regulates, CLIA, the regulatory agency that polices the labs. The compliacance officer from LabCorp was pleasant but took a long time to return calls and emails. The last email I sent was returned, thus the letter to the Arizona Department of Health Services. Why would I dig thru all my lab results to give them to put in the computer and why would my world re-nown MD toxicologist want to waste time fixing their problem . So the supervisors know me by first name. I have cited them for not reviewing my name and DOB on the lab tubes, are the results really mine? No nametags! Asked for a supervisor, no business cards, advised by employee, "We are all supervisors." Since they cannot get my lab draws correct and put me at the end of the day, when I have an appointment, so they can try to get the right labs. Therefore, I drive * hours round trip to a local hospital to get my labs drawn and reported correctly. I would recommend Sonora Labs, but my healthplan does not contract with them, maybe they would if CLIA wrote them a letter and you all contact the State Department of Insurance and file a report using CLIA, regulatory criteria. CLIA documents and is a part of the federal government watchdog agencies. Just mention the word CLIA to a lab person and watch their reaction! Prayers to live and get the right lab results! Google CLIA!!!!
GetHuman:让我们量化一下您与LabCorp联系的经验。在1到5的范围内,如何轻松解决LabCorp问题?
GetHuman-juliedi:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-juliedi:在沟通方面,我会给他们五分之三的three。
GetHuman:LabCorp快速有效地解决问题的能力又如何呢?
GetHuman-juliedi:为此,我要说出五分之二的four。
GetHuman:最后-对其他LabCorp客户有何建议?
GetHuman-juliedi:在一天中的早些时候或深夜给他们打电话。不要忘记LabCorp可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-juliedi在November 20., 2017发生的LabCorp客户服务问题中得到了一些有用的反馈和措辞。

LabCorp

3.20 of 5 stars | 200条评论

GetHuman-juliedi的LabCorp评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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