JCPenney: I placed an order online and after it being bac...
GetHuman用户~Anon来自November 21st, 2017的JCPenney条客户评论
~Anon案的背景
GetHuman:~Anon-您能告诉我们其他JCPenney个客户何时提起诉讼吗?
~Anon:Yes。在November 13th上是evening。
GetHuman:您是否接触到JCPenney,如果可以,怎么做?
GetHuman:这些常见的JCPenney客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anon 常见 JCPenney 问题的列表)
~Anon:“ Track order”是我尝试使用to call的原因。
~Anon对JCPenney客户服务的评价
GetHuman:那么,您如何总结GetHuman的JCPenney客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anon:I placed an order online and after it being back ordered three times decided to call a representative and cancel it. Among having it canceled I was told the money spent would be credited back to my card within three days. On the fourth day of checking the balance I called to see if something had gone wrong. After being told I was never charged for the order, then being told it would take up to ** days I was finally informed that to get my refund I needed to make a claim and from there they could only send me a check within two weeks. So if I had never checked the balance or called, the company would have pocketed the hundred dollars I spent.
GetHuman:让我们量化一下您与JCPenney联系的经验。在1到5的范围内,如何轻松解决JCPenney问题?
~Anon:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anon:在沟通方面,我会给他们五分之三的three。
GetHuman:JCPenney快速有效地解决问题的能力又如何呢?
~Anon:为此,我要说出五分之二的two。
GetHuman:最后-对其他JCPenney客户有何建议?
~Anon:在一天中的早些时候或深夜给他们打电话。不要忘记JCPenney可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anon在November 13th, 2017发生的JCPenney客户服务问题中得到了一些有用的反馈和措辞。