Independence Blue Cross: Unprofessional. Managers gave incorrect informa...
GetHuman用户~Anonymous来自November 25th, 2017的Independence Blue Cross条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他Independence Blue Cross个客户何时提起诉讼吗？
~Anonymous：Yup。在November 21st上是middle of the night。
GetHuman：您是否接触到Independence Blue Cross，如果可以，怎么做？
GetHuman：这些常见的Independence Blue Cross客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 Independence Blue Cross 问题的列表）
~Anonymous：“ Get insurance”是我尝试使用to call的原因。
~Anonymous对Independence Blue Cross客户服务的评价
GetHuman：那么，您如何总结GetHuman的Independence Blue Cross客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：Unprofessional. Managers gave incorrect information pertaining to my policy. They never activated my prescription card so I was without meds for a week. It took me * days of calling them to try to find out about a participating provider. I ended up having to get help from an outside source. Fortunately for me I have some knowledge about insurance but I feel sorry for anyone that doesn't because they will tell you anything to get you off the phone. After my horrendous * day phone ordeal I requested to file a formal complaint and * days has passed and no call back yet.
GetHuman：让我们量化一下您与Independence Blue Cross联系的经验。在1到5的范围内，如何轻松解决Independence Blue Cross问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的one。
GetHuman：Independence Blue Cross快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的three。
GetHuman：最后-对其他Independence Blue Cross客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Independence Blue Cross可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 21st, 2017发生的Independence Blue Cross客户服务问题中得到了一些有用的反馈和措辞。