Independence Blue Cross: Converted from Obamacare Silver to Medicare Key...
GetHuman用户~Beware Minefield!来自noviembre 28º, 2017的Independence Blue Cross条客户评论
~Beware Minefield!案的背景
GetHuman:~Beware Minefield!-您能告诉我们其他Independence Blue Cross个客户何时提起诉讼吗?
~Beware Minefield!:Yes I can。在noviembre 25º上是afternoon。
GetHuman:您是否接触到Independence Blue Cross,如果可以,怎么做?
GetHuman:这些常见的Independence Blue Cross客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Beware Minefield! 常见 Independence Blue Cross 问题的列表)
~Beware Minefield!:“ Get insurance”是我尝试使用to call的原因。
~Beware Minefield!对Independence Blue Cross客户服务的评价
GetHuman:那么,您如何总结GetHuman的Independence Blue Cross客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Beware Minefield!:Converted from Obamacare Silver to Medicare Keystone-**. Horrible! They lost enrollment form, had to re-enroll by phone * weeks later. Enrollment agent incompetent, failed to discuss my Rx list. Huge problems getting Rx's filled, had to file ** pages of Rx preauthorizations. Upon filing for a lower price tier, they lost the FAXes TWICE. In my *st month I filed * Grievances, both handled incompetently. Poorly trained CSR's. Now desperate to escape from this nightmare. I reviewed **** plans before selecting BC, there's HUGE details they don't say till after you're committed.
GetHuman:让我们量化一下您与Independence Blue Cross联系的经验。在1到5的范围内,如何轻松解决Independence Blue Cross问题?
~Beware Minefield!:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Beware Minefield!:在沟通方面,我会给他们五分之三的one。
GetHuman:Independence Blue Cross快速有效地解决问题的能力又如何呢?
~Beware Minefield!:为此,我要说出五分之二的one。
GetHuman:最后-对其他Independence Blue Cross客户有何建议?
~Beware Minefield!:在一天中的早些时候或深夜给他们打电话。不要忘记Independence Blue Cross可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Beware Minefield!在noviembre 25º, 2017发生的Independence Blue Cross客户服务问题中得到了一些有用的反馈和措辞。