Independence Blue Cross: We are trying to get compensated for an out of...
GetHuman用户~Why me来自November 26., 2017的Independence Blue Cross条客户评论
~Why me案的背景
GetHuman：~Why me-您能告诉我们其他Independence Blue Cross个客户何时提起诉讼吗？
~Why me：Yes。在November 20.上是afternoon。
GetHuman：您是否接触到Independence Blue Cross，如果可以，怎么做？
GetHuman：这些常见的Independence Blue Cross客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Why me 常见 Independence Blue Cross 问题的列表）
~Why me：“ Renew coverage”是我尝试使用to call的原因。
~Why me对Independence Blue Cross客户服务的评价
GetHuman：那么，您如何总结GetHuman的Independence Blue Cross客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Why me：We are trying to get compensated for an out of network claim. We filled out the form and attached the receipt and mailed it in. After an eternity we tried to follow up. They lost the paperwork. So we get more receipts and another form and send it in. (attempt **)They lost page * of the billing, so they said we didn't meet the deductible, therefore no reimbursement. We then emailed them the billing AGAIN (attempt **)and was told that it was received and that it would be put in the system the next day. We got a phone call the next day confirming that is was now in the system. Expect **-** business days. Fast forward ** business days later, we are now being told that it is NOT IN THE SYSTEM and that we need to be patient. We were told that we would receive another personal phone call today with an update. Guess what? NO PHONE CALL. Just called again. Was told it IS in the system and that it has to work its way through the system and could take up to ** days.... THEY ARE HOPING WE WILL GO
GetHuman：让我们量化一下您与Independence Blue Cross联系的经验。在1到5的范围内，如何轻松解决Independence Blue Cross问题？
~Why me：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Why me：在沟通方面，我会给他们五分之三的one。
GetHuman：Independence Blue Cross快速有效地解决问题的能力又如何呢？
~Why me：为此，我要说出五分之二的one。
GetHuman：最后-对其他Independence Blue Cross客户有何建议？
~Why me：在一天中的早些时候或深夜给他们打电话。不要忘记Independence Blue Cross可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Why me在November 20., 2017发生的Independence Blue Cross客户服务问题中得到了一些有用的反馈和措辞。