HigherOne: Their ATM broke down and told me I could visit...
GetHuman用户~Ricky Souza来自November 5th, 2017的HigherOne条客户评论
~Ricky Souza案的背景
GetHuman：~Ricky Souza-您能告诉我们其他HigherOne个客户何时提起诉讼吗？
~Ricky Souza：Yes。在October 29th上是morning。
GetHuman：您是否接触到HigherOne，如果可以，怎么做？
GetHuman：这些常见的HigherOne客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Ricky Souza 常见 HigherOne 问题的列表）
~Ricky Souza：“ Update account information”是我尝试使用to call的原因。
~Ricky Souza对HigherOne客户服务的评价
GetHuman：那么，您如何总结GetHuman的HigherOne客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Ricky Souza：Their ATM broke down and told me I could visit any ATM I chose to withdrawl my money and they would cover the fee and lied. Stole my money. I was a faithful customer for * ish years. I had direct deposit from my employer. I was a victim of identity theft twice within * months. They have horrible communication skills. One CSR will tell you one thing and another CSR will tell you another. STAY AWAY FROM THIS BANK!!!!!! I am trying to spead the word to get them shut down. Dont fall victim to their scam of what they call a business.
GetHuman：让我们量化一下您与HigherOne联系的经验。在1到5的范围内，如何轻松解决HigherOne问题？
~Ricky Souza：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Ricky Souza：在沟通方面，我会给他们五分之三的five。
GetHuman：HigherOne快速有效地解决问题的能力又如何呢？
~Ricky Souza：为此，我要说出五分之二的two。
GetHuman：最后-对其他HigherOne客户有何建议？
~Ricky Souza：在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Ricky Souza在October 29th, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。