Hertz - Customer Support: ****:*FYI: I have not started to plan the detai...

GetHuman用户~antryin来自November 25, 2017的Hertz - Customer Support条客户评论

~antryin案的背景

GetHuman:~antryin-您能告诉我们其他Hertz - Customer Support个客户何时提起诉讼吗?
~antryin:Yup。在November 23上是morning。
GetHuman:您是否接触到Hertz - Customer Support,如果可以,怎么做?
~antryin:我使用在GetHuman Hertz - Customer Support客户服务联系信息页面上找到的phone number:联系Hertz - Customer Support客户服务
GetHuman:这些常见的Hertz - Customer Support客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~antryin 常见 Hertz - Customer Support 问题的列表)
~antryin:“ Cancel booking”是我尝试使用to call的原因。

~antryin对Hertz - Customer Support客户服务的评价

GetHuman:那么,您如何总结GetHuman的Hertz - Customer Support客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~antryin:****:*FYI: I have not started to plan the details for my holiday yet and HERTZ CAR RENTAL is already the pain I did not want to deal with. I made a prepaid reservation through Travel-Hawaii for December and when I called Hertz to add my GOLD PLUS rewards card to the reservation I was turned down saying that it should have been added at the time of reservation.*Moreover, Hertz is charging me $**.** per day to add my spouse as an additional driver.*I have NEVER faced this issue with ENTERPRISE. They add my rewards number anytime and have been so graceful in dealing with me on the helpline.*Here I was sternly told to cancel my reservation and re-book. Also the person who put me on hold never came back when I asked for her supervisor.*When I made the second Call Pat (Employee No: ****) who is supposed to be the highest level manager I could reach says there is no way to deal with my issue. I have to live with it and wished me a Merry Christmas.*I was also told it was a federal offence to
GetHuman:让我们量化一下您与Hertz - Customer Support联系的经验。在1到5的范围内,如何轻松解决Hertz - Customer Support问题?
~antryin:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~antryin:在沟通方面,我会给他们五分之三的five。
GetHuman:Hertz - Customer Support快速有效地解决问题的能力又如何呢?
~antryin:为此,我要说出五分之二的four。
GetHuman:最后-对其他Hertz - Customer Support客户有何建议?
~antryin:尽早或晚些时候与他们打交道。不要忘记Hertz - Customer Support可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~antryin在November 23, 2017发生的Hertz - Customer Support客户服务问题中得到了一些有用的反馈和措辞。

Hertz - Customer Support

1.92 of 5 stars | 74条评论

~antryin的Hertz - Customer Support评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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