Hertz - Customer Support: ****:*FYI: I have not started to plan the detai...
GetHuman用户~antryin来自November 25th, 2017的Hertz - Customer Support条客户评论
~antryin案的背景
GetHuman：~antryin-您能告诉我们其他Hertz - Customer Support个客户何时提起诉讼吗？
~antryin：Yup。在November 23rd上是morning。
GetHuman：您是否接触到Hertz - Customer Support，如果可以，怎么做？
GetHuman：这些常见的Hertz - Customer Support客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~antryin 常见 Hertz - Customer Support 问题的列表）
~antryin：“ Cancel booking”是我尝试使用to call的原因。
~antryin对Hertz - Customer Support客户服务的评价
GetHuman：那么，您如何总结GetHuman的Hertz - Customer Support客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~antryin：****:*FYI: I have not started to plan the details for my holiday yet and HERTZ CAR RENTAL is already the pain I did not want to deal with. I made a prepaid reservation through Travel-Hawaii for December and when I called Hertz to add my GOLD PLUS rewards card to the reservation I was turned down saying that it should have been added at the time of reservation.*Moreover, Hertz is charging me $**.** per day to add my spouse as an additional driver.*I have NEVER faced this issue with ENTERPRISE. They add my rewards number anytime and have been so graceful in dealing with me on the helpline.*Here I was sternly told to cancel my reservation and re-book. Also the person who put me on hold never came back when I asked for her supervisor.*When I made the second Call Pat (Employee No: ****) who is supposed to be the highest level manager I could reach says there is no way to deal with my issue. I have to live with it and wished me a Merry Christmas.*I was also told it was a federal offence to
GetHuman：让我们量化一下您与Hertz - Customer Support联系的经验。在1到5的范围内，如何轻松解决Hertz - Customer Support问题？
~antryin：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~antryin：在沟通方面，我会给他们五分之三的five。
GetHuman：Hertz - Customer Support快速有效地解决问题的能力又如何呢？
~antryin：为此，我要说出五分之二的four。
GetHuman：最后-对其他Hertz - Customer Support客户有何建议？
~antryin：尽早或晚些时候与他们打交道。不要忘记Hertz - Customer Support可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~antryin在November 23rd, 2017发生的Hertz - Customer Support客户服务问题中得到了一些有用的反馈和措辞。