HealthCare.gov: This is possibly the worst customer service I h...
GetHuman用户GetHuman-293890来自novembre 28, 2017的HealthCare.gov条客户评论
GetHuman-293890案的背景
GetHuman：GetHuman-293890-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗？
GetHuman-293890：Yes I can。在novembre 25上是middle of the night。
GetHuman：您是否接触到HealthCare.gov，如果可以，怎么做？
GetHuman：这些常见的HealthCare.gov客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-293890 常见 HealthCare.gov 问题的列表）
GetHuman-293890：“ Complaint”是我尝试使用to call的原因。
GetHuman-293890对HealthCare.gov客户服务的评价
GetHuman：那么，您如何总结GetHuman的HealthCare.gov客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-293890：This is possibly the worst customer service I have ever received. Talked to several people about fixing a mistake caused by an employee.. Was transferred to "Marcy," a supervisor, who proceeded to yell and talk over me (some supervisor). Even if the problem couldn't be fixed, it would've been nice to talk to someone who was compassionate and respectful. Your employee made the mistake. You fix it. And if you can't, you should at least have the common courtesy to assist your customer in the best way possible (without being a complete jerk). What are they teaching their employees?!
GetHuman：让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内，如何轻松解决HealthCare.gov问题？
GetHuman-293890：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-293890：在沟通方面，我会给他们五分之三的one。
GetHuman：HealthCare.gov快速有效地解决问题的能力又如何呢？
GetHuman-293890：为此，我要说出五分之二的two。
GetHuman：最后-对其他HealthCare.gov客户有何建议？
GetHuman-293890：在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-293890在novembre 25, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。