HealthCare.gov: I am looking for the phone number of Healthcare...
GetHuman用户~Junglecat99来自November 21, 2017的HealthCare.gov条客户评论
~Junglecat99案的背景
GetHuman：~Junglecat99-您能告诉我们其他HealthCare.gov个客户何时提起诉讼吗？
~Junglecat99：Yes I can。在November 18上是middle of the night。
GetHuman：您是否接触到HealthCare.gov，如果可以，怎么做？
GetHuman：这些常见的HealthCare.gov客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Junglecat99 常见 HealthCare.gov 问题的列表）
~Junglecat99：“ Update account info”是我尝试使用to call的原因。
~Junglecat99对HealthCare.gov客户服务的评价
GetHuman：那么，您如何总结GetHuman的HealthCare.gov客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Junglecat99：I am looking for the phone number of Healthcare.gov's ADVANCE RESOLUTION CENTER. I need to contact them CENTER IMMEDIATELY. This means that I NEED THEIR DIRECT PHONE NUMBER. They do NOT call when they are scheduled to call. They do NOT call back on the same day as they state. They typically make ONE EFFORT to call a consumer and render INAPPROPRIATE DECISIONS based on ZERO KNOWLEDGE because they cannot be bothered to make a sincere effort to reach the consumers that desperately need to speak with them. The customer service at HC.gov is TERRIBLE. Can you believe that a "senior supervisor" had the audacity to say to me (and this is a direct quote): "You may have the symptoms of a stroke but that doesn't mean you're actually having a stroke" (This is to say that the agency will not to hurry to process the application that I ORIGINALLY SUBMITTED IN JANUARY- three months ago- or mark it as "urgent" BECAUSE STROKE SYMPTOMS, IN HER TWISTED ******* MIND DO NOT CONSTITUTE A GENUINE EMERGENCY.
GetHuman：让我们量化一下您与HealthCare.gov联系的经验。在1到5的范围内，如何轻松解决HealthCare.gov问题？
~Junglecat99：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Junglecat99：在沟通方面，我会给他们五分之三的three。
GetHuman：HealthCare.gov快速有效地解决问题的能力又如何呢？
~Junglecat99：为此，我要说出五分之二的two。
GetHuman：最后-对其他HealthCare.gov客户有何建议？
~Junglecat99：在一天中的早些时候或深夜给他们打电话。不要忘记HealthCare.gov可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Junglecat99在November 18, 2017发生的HealthCare.gov客户服务问题中得到了一些有用的反馈和措辞。