HP: WORST CUSTOMER SERVICE EXPERIENCED IN ** YEARS...
GetHuman用户~Storage of Baton Rouge来自November 25, 2017的HP条客户评论
~Storage of Baton Rouge案的背景
GetHuman：~Storage of Baton Rouge-您能告诉我们其他HP个客户何时提起诉讼吗？
~Storage of Baton Rouge：Yes I can。在November 15上是afternoon。
GetHuman：您是否接触到HP，如果可以，怎么做？
~Storage of Baton Rouge：我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码：HP客户服务电话号码 GetHuman：这些常见的HP客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Storage of Baton Rouge 常见 HP 问题的列表）
~Storage of Baton Rouge：“ Repairs”是我尝试使用to call的原因。
~Storage of Baton Rouge对HP客户服务的评价
GetHuman：那么，您如何总结GetHuman的HP客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Storage of Baton Rouge：WORST CUSTOMER SERVICE EXPERIENCED IN ** YEARS OF BUSINESS. Could Hardly understand person on phone, bought brand new HP Computer, within weeks hard drive failed, called HP Support, got case number, called back * week later was told my replacement hard drive was shipped and I would get it in * days, * days later still no hard drive, called HP support was told my order was put on hold because I did not fill out the required survey, asked for the superviors boss name was told I am the highest level of customer support you are allowed to speak to, Thanks Allen. Summary: new equipment failed, Lied to by a support rep, told I could not speak to another supervisor or even get a name, still have no Hard drive. Will Never buy another HP Product, tell everyone how badly I was treated.
GetHuman：让我们量化一下您与HP联系的经验。在1到5的范围内，如何轻松解决HP问题？
~Storage of Baton Rouge：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Storage of Baton Rouge：在沟通方面，我会给他们五分之三的one。
GetHuman：HP快速有效地解决问题的能力又如何呢？
~Storage of Baton Rouge：为此，我要说出五分之二的four。
GetHuman：最后-对其他HP客户有何建议？
~Storage of Baton Rouge：在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Storage of Baton Rouge在November 15, 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。