HP: First call someone tried to help me. At the en...
GetHuman用户~CHB来自November 26th, 2017的HP条客户评论
~CHB案的背景
GetHuman:~CHB-您能告诉我们其他HP个客户何时提起诉讼吗?
~CHB:Yup。在November 17th上是morning。
GetHuman:您是否接触到HP,如果可以,怎么做?
~CHB:我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码:HP客户服务电话号码 GetHuman:这些常见的HP客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~CHB 常见 HP 问题的列表)
~CHB:“ Technical support”是我尝试使用to call的原因。
~CHB对HP客户服务的评价
GetHuman:那么,您如何总结GetHuman的HP客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~CHB:First call someone tried to help me. At the end of the call he said he would email me a ticket *. Didn't. He made an appt to call me back the next day. Didn't. Next day I call back and am told problem can't be fixed I need to buy a brand new printer. I hang up frustrated, assistant calls back and says she would like to help me by transferring me to a different team. On hold for ** minutes before I have to leave for work. Ridiculous.
GetHuman:让我们量化一下您与HP联系的经验。在1到5的范围内,如何轻松解决HP问题?
~CHB:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~CHB:在沟通方面,我会给他们五分之三的three。
GetHuman:HP快速有效地解决问题的能力又如何呢?
~CHB:为此,我要说出五分之二的five。
GetHuman:最后-对其他HP客户有何建议?
~CHB:在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~CHB在November 17th, 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。