HP: WORST CUSTOMER SERVICE EXPERIENCED IN ** YEARS...
GetHuman用户~Storage of Baton Rouge来自ноябрь 25-го, 2017的HP条客户评论
~Storage of Baton Rouge案的背景
GetHuman:~Storage of Baton Rouge-您能告诉我们其他HP个客户何时提起诉讼吗?
~Storage of Baton Rouge:Yes I can。在ноябрь 15-го上是afternoon。
GetHuman:您是否接触到HP,如果可以,怎么做?
~Storage of Baton Rouge:我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码:HP客户服务电话号码 GetHuman:这些常见的HP客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Storage of Baton Rouge 常见 HP 问题的列表)
~Storage of Baton Rouge:“ Repairs”是我尝试使用to call的原因。
~Storage of Baton Rouge对HP客户服务的评价
GetHuman:那么,您如何总结GetHuman的HP客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Storage of Baton Rouge:WORST CUSTOMER SERVICE EXPERIENCED IN ** YEARS OF BUSINESS. Could Hardly understand person on phone, bought brand new HP Computer, within weeks hard drive failed, called HP Support, got case number, called back * week later was told my replacement hard drive was shipped and I would get it in * days, * days later still no hard drive, called HP support was told my order was put on hold because I did not fill out the required survey, asked for the superviors boss name was told I am the highest level of customer support you are allowed to speak to, Thanks Allen. Summary: new equipment failed, Lied to by a support rep, told I could not speak to another supervisor or even get a name, still have no Hard drive. Will Never buy another HP Product, tell everyone how badly I was treated.
GetHuman:让我们量化一下您与HP联系的经验。在1到5的范围内,如何轻松解决HP问题?
~Storage of Baton Rouge:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Storage of Baton Rouge:在沟通方面,我会给他们五分之三的one。
GetHuman:HP快速有效地解决问题的能力又如何呢?
~Storage of Baton Rouge:为此,我要说出五分之二的four。
GetHuman:最后-对其他HP客户有何建议?
~Storage of Baton Rouge:在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Storage of Baton Rouge在ноябрь 15-го, 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。