H&R Block: It's sad that people in the field set the peopl...
GetHuman用户~Haggjon来自November 27th, 2017的H&R Block条客户评论
~Haggjon案的背景
GetHuman：~Haggjon-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
~Haggjon：Yes I can。在November 22nd上是afternoon。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Haggjon 常见 H&R Block 问题的列表）
~Haggjon：“ Ask For Tax Help”是我尝试使用to call的原因。
~Haggjon对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Haggjon：It's sad that people in the field set the people in the call centers up for misery. The person that helped me today was excellent with customer service however his hands are tied and all he can do is take your information and tell you the status of your complaint. Which in my case is absolutely nowhere because H&R Block is receiving so many complaints that they don't have the level of staff needed to address them in a timely manner. In the meantime I have had to contact the State to find out what the issue with my tax filing was and take care of it myself with no support from my local or district H&R Block or face penalties for not taking care of it by the deadline. The thing that makes me the angriest - I actually paid for this ****.
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
~Haggjon：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Haggjon：在沟通方面，我会给他们五分之三的one。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
~Haggjon：为此，我要说出五分之二的one。
GetHuman：最后-对其他H&R Block客户有何建议？
~Haggjon：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Haggjon在November 22nd, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。